travelem.com

Privacy

Last updated: 04/20/2019

Thanks for entrusting travelem.com with your personal information. At travelem.com we value users' right to privacy and it's extremely important to us to keep your private data safe.

We are compliant with the EU General Data Protection Regulation (GDPR) and irrespective of place of your residence or citizenship we aim to keep the highest standards in protecting your private information.

What information we collect

At travelem.com we respect your privacy and we only collect the minimum information about you that is required for the proper function of the service and/or is required by law.

If you browse our site without registering we collect just the basic, anonymized information about your interaction with the service using web logging and Google Analytics, as well as we set anonymized cookies where we store your basic settings such as your preferred language or currency. Please read our Cookies Policy to find out more about cookies we use.

If you register with us we collect the following information about you: your login, email address, phone number, full name, place of residence, date of birth, citizenship, information about your credit card/PayPal account. We store logs about your interaction with the service for analytical and financial purposes and to an extent required by law. Especially we log your IP address, your clicks, purchases, and searches you make.

Some scripts we use on travelem.com are operated by third parties and they can collect more information about you. We use Google Analytics tracking scripts and CloudFlare CDN optimization scripts that collect information about you and your online behavior. Please refer to Google Analytics Privacy Policy and CloudFlare Privacy Policy to find out more.

Some scripts we use, e.g. those generated and managed by Auth0 allow us to log you in and track your login sessions. Auth0 is an authentication broker that authorises you against third party services such as Google Accounts or Facebook, and we at travelem.com have no influence on the process of managing and collecting data by Auth0. Please refer to Auth0 Privacy Policy for more information on how the service manages your data.

Why we collect this information

We collect this information to gain insight how users interact with travelem.com, to provide users with products and services they order and to ensure security and optimal performance.

What information we do not collect

We don't collect any sensitive information such as gender, health information, religious beliefs, or political beliefs.

What's the minimum age to use the service

Minimum required age to have an account on travelem.com is 13. If you're a child under the age of 13, you may not have an account on travelem.com. Any person under age of 13 creating an account with use will have their account terminated.

How we share your information with third parties

We share information about your online behaviour with Google through scripts installed on our website that are managed by Google. These scripts are used for analytics purposes.

We share information about your IP address, and location with CloudFlare through scripts installed on our website managed by CloudFlare. These scripts are used for CDN performance optimalisation and security.

We share information about your IP address, and login sessions with Auth0 through scripts managed by Auth0 installed on our website. These scripts are used to implement authentication mechanisms for our users.

We don't sell any of your private information to third parties and never will.

We don't share any of your private information you explicitly gave us to third parties except in cases required by law.

Changes in Privacy Policy

We only collect, store and use your private information as this Privacy Policy document describes. If we change the way we collect, store or manage your information we'll update this document immediately to let you know about the changes.

Contacting travelem.com

If you have any questions, requests or complaints regarding your privacy or the information we collect about you please contact us at the email address help@travelem.com